LIXILSumai Hiroba / Nekokabe Hiroba

2LowPossibleAnnounced

Unauthorized access to the Commune platform may have exposed emails, member names and profiles. Both community sites have been suspended since the night of October 6.

This incident was imported from a dataset that compiles public announcements, and we are still checking it against the sources. Counts and causes will be updated after the check. Sources are in Japanese.

Cause
Via a vendor or service
Sector
Manufacturing
Operational impact
Some services stopped

Data involved

DataStatusCountGroupEvidence
Email addressPossible leakNot disclosed—Source(opens in a new tab)
User or member IDPossible leakNot disclosed—Source(opens in a new tab)

Counts are the figures the organization announced. Because the same person may be counted more than once, we do not add the rows together.

What users should do

  • Watch for emails and texts pretending to be the company

General steps based on the type of data involved. Check the organization’s notice or help line to see whether you are affected.

Sources

  1. LIXILが運営するコミュニティサービスにおける委託先サーバーへの不正アクセスに伴う個人情報漏えいについてのお詫びとご報告www.lixil.co.jp · Published 2026-10-09(opens in a new tab)
  2. 【重要】当社サービス「Commune」、「Commune for Work」への不正アクセスによる個人情報の漏えいに関するお詫びとお知らせcommuneinc.com · Published 2026-10-09(opens in a new tab)